Shipping Locations

We currently ship within the continental United States only.

Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order.

If we experience a high volume of orders, processing may be delayed by an additional business day. Customers will be notified via email if there is a significant delay.

Shipping Methods & Delivery Time

We offer standard shipping through reputable carriers such as USPS, UPS, or FedEx, depending on your location and package size.

  • Estimated delivery time: 3–7 business days after shipment

  • Delivery times are estimates and may vary due to carrier delays, weather conditions, or holidays.

Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout.

From time to time, we may offer free shipping promotions, which will be clearly communicated on our website.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information.

Incorrect Address / Undeliverable Packages

Please ensure that your shipping address is correct at checkout.

  • We are not responsible for orders delivered to incorrect addresses provided by the customer.

  • If a package is returned to us due to an incorrect or undeliverable address, reshipping fees may apply.

Damaged or Lost Packages

If your order arrives damaged or is lost in transit, please contact us at [email protected] within 48 hours of delivery or the expected delivery date.

We will work with the carrier to resolve the issue as quickly as possible.

Contact Information

If you have any questions about shipping, please contact us:

Email: [email protected]
Website: https://www.biponi.net

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